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Zen Pro

Premium Gaming Controller E-commerce Platform

Category

E-commerce, Gaming

Tools Used

Next.js, Full Stack Development

Year

2024

Before

Zen Pro Before - Original Website

After

Zen Pro After - Redesigned Website

Zen Pro: Ecommerce Website

PRODUCT CONTEXT

Zen Pro is a well-established gaming controller company focused on maximizing performance, prioritizing quality over everything else. They needed a digital home that felt just as straightforward but still maintained its upscale image.

PHILOSOPHY

Clean, intentional, and quality - mirroring their gaming controllers. The focus is quality over everything else in gaming performance.

THE PROBLEM

As the sole designer and developer, I took the project from concept to launch: research, design system, frontend, backend, and conversion optimization. The result is a seamless experience that mirrors the product's philosophy: clean, intentional, and quality.

Website Walkthrough

Experience the seamless user journey through the Zen Pro e-commerce platform

Key Features

  • Custom product configurator for controller customization
  • Performance specifications comparison tool
  • Pro gamer testimonials and reviews
  • Seamless checkout with multiple payment options
  • Order tracking and customer support
  • Mobile-optimized responsive design
  • Inventory management system

Design & Development Process

The project began with extensive research into the competitive gaming market and user interviews with professional gamers. I developed a design system that reflects the precision and performance that Zen Pro controllers deliver.

The full-stack development included custom e-commerce functionality, payment processing, inventory management, and conversion optimization. Every aspect was designed to reduce friction and increase sales while maintaining the premium brand experience.

UX Research & Insights

Before touching Figma, I ran lightweight user interviews and competitor audits to understand what Zen Pro's ideal customer expected from a wellness brand.

Key Insights

Product benefits needed to be immediately clear

Users disliked long checkout flows or surprise fees/addons

Mobile-first browsing was critical (many came from mobile search engines)

Buyers were sensitive to visual clutter, easily distracted

User Information Flow

Zen Pro User Information Flow Diagram

Challenges & Solutions

Addressing key e-commerce challenges while maintaining brand philosophy

Balance Between Looks & Function

The client wanted a visually minimal site that still supported robust shopping functionality. I designed a layout that felt spacious and calming while supporting:

  • Easy to find product (applied SEO and targeted advertising)
  • Dynamic product filters
  • Full cart + account flow
  • Feature-rich PDPs (product detail pages) with layered content

Low-friction Checkout Experience

Abandoned carts were a major concern. I shortened the path to purchase by:

  • Reducing visible steps
  • Using autofill-friendly forms
  • Offering guest checkout by default

Maintaining Brand Ethos in UX

I designed micro-interactions that supported the brand's voice: calm fades, soft animations, zero pop-ups. Nothing distracts. Everything serves the flow to be Zen.

Design Components & UI

Gaming-focused design system with modern e-commerce functionality

Zen Pro UI Components and Design System

The Zen Pro design system combines gaming aesthetics with e-commerce functionality. Features include product showcase components, interactive elements, and a dark theme optimized for gaming enthusiasts while maintaining conversion-focused design principles.

Component Breakdown

Zen Pro Typography System
Typography System
Zen Pro Color Palette
Color Palette

Design System Highlights

WCAG-checked for readability and contrast with consistent brand elements

UI Components

Clear contrasting buttons, cards, tabs

Product Cards

Clean product cards with motion interaction

Interactive Elements

FAQ accordion, review cards, sticky "add to bag"

Button States

Custom button states tuned for subtle motion

Color Palette

Consistent color palette reflecting the brand's calming ethos

Typography

Typography hierarchy optimized for readability

Iconography

Custom iconography that reinforced the brand identity

Responsive Layouts

Responsive layouts designed for all device sizes

Micro-interactions

Micro-interactions to enhance user engagement

Outcomes & Impact

Metric Result
Online Sales+40% in 3 months
Time on Site+65%
Cart Abandonment−25%
Brand TrustIncreased returning customer rate
Client feedback also highlighted how the site "feels aligned with what I want from a gaming product company, premium, focused, honest."

Technologies Used

  • React
  • Next.js
  • Tailwind CSS
  • Stripe
  • Google Analytics
  • Mailchimp

What I'd Improve and Reflections

  • I'd test alternate landing flows for product categories
  • Explore localization support (Zen Pro had some global interest post-launch in the Middle East and Asia)
  • Add more features for accessibility-focused users (voice search, for example)

Reflection: This project was a valuable opportunity to take a product from concept to launch, balancing business goals with user needs. I learned the importance of rapid iteration, clear communication with stakeholders, and the impact of small UX details on conversion. The experience reinforced my belief in the power of intentional, user-centered design and gave me new insights into e-commerce best practices.